Privacy Policy – Shivalaya Resort by Botanix

1. Introduction
Shivalaya Resort by Botanix (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website, booking platforms, or resort services.

2. Information We Collect
We may collect the following types of information:

Personal details (name, email address, phone number, postal address) provided during bookings or inquiries.
Payment information for processing reservations.
Please feel free to share any preferences or special requests with us.
Technical data, such as IP address and browser type, is collected when you visit our website.

3. How We Use Your Information
We use your data to:

Process bookings and payments.
Communicate reservation details, confirmations, or special offers.
Improve our services and guest experience.
Comply with legal obligations.

4. Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share your data with trusted service providers (like payment gateways or booking platforms) strictly for operational purposes.

5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

6. Cookies
Our website may use cookies or similar technologies to enhance your browsing experience. You can control cookie settings through your browser.

7. Your Rights
You have the right to access, correct, or request deletion of your personal information stored with us. You may also opt-out of promotional communications at any time by contacting us.

8. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated “Last Revised” date.

9. Contact Us
For any privacy-related queries or requests, please contact:
[shivalayaresort@gmail.com]
[+91-9211445430]